CWA Local 2201
 

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Important Numbers
Feb 27, 2024

Benefits  1-855-535-7157

Aetna
Medical (including Prescription Drugs, Mental Health, Chemical Dependency and Dental)
1-877-508-6927 / TDD 800-346-3344
M-F 8:00 a.m. to 6:00 p.m. ET
http://www.aetnanavigator.com

Avaya Health and Benefits Decision Center
Avaya Healthy Decisions, Enrollment Administration, Reimbursement Accounts and COBRA
800-526-8056 / TDD: 800-952-0450
M-F 8:00 a.m. – 8:00 p.m. ET
http://www.avayahealthydecisions.com

CWA Appointed Avaya Healthcare Coordinator
Teresa Douglas
678-421-5051 (office)
404-438-1613 (cell)

ERC: 800-930-6627
trdouglas@avaya.com


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CWA 2201
5809 Lakeside Avenue
Richmond, Virginia 23228
  804-266-2201

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